# SMS Terms of Service · Data Rabbit

> SMS terms for Callie, the phone and text answering service by Data Rabbit: program, frequency, STOP and HELP, carriers.

Source: https://datarabbit.com/terms/

---

[DATARABBIT](https://datarabbit.com/)  /  [CALLIE](https://datarabbit.com/callie/)

Last updated October 25, 2026

# SMS Terms of Service

These terms cover text messages (SMS) sent by Callie, the answering service operated by **Data Rabbit** (Merritt Island, Florida) on behalf of the home-service business you contacted, and use of datarabbit.com.

## The program

**Program name: Data Rabbit Front Door.** Operated by **Ryan Robitaille, doing business as Data Rabbit** (a sole proprietorship, Merritt Island, Florida). Callie sends service messages related to a request you made by calling or texting a business that uses Callie: replies to your texts, appointment confirmations and reminders, callbacks and follow-ups, and technician status updates. Business staff enrolled by their owner also receive job alerts and a nightly summary. No marketing messages are sent. How you opt in is described on our [SMS consent page](https://datarabbit.com/sms/).

## Frequency and cost

Message frequency varies, up to about 5 messages per service request. Follow-ups are limited to one per person per day, between 8 AM and 8 PM local time. Message and data rates may apply. Consent to receive texts is not a condition of purchase.

## Opting out and help

Reply **STOP** to any message to stop receiving texts. You'll receive one confirmation message, and no further texts will be sent unless you reply **START**. Reply **HELP** (or INFO) for help, or contact us at [ryan@datarabbit.com](mailto:ryan@datarabbit.com) or [(321) 328-0834](tel:+13213280834).

## Carriers

Support: [ryan@datarabbit.com](mailto:ryan@datarabbit.com) · [(321) 328-0834](tel:+13213280834). Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

## Automated assistant

Callie is an automated assistant, not a person, and she'll say so if asked. She doesn't diagnose equipment or quote prices the business hasn't set. For any emergency, such as a gas smell, burning, or sparking, leave the building and call 911 or your gas company.

## Privacy

Our [Privacy Policy](https://datarabbit.com/privacy/) explains what we collect and how it's used. Your mobile number and SMS consent are never sold or shared with third parties or affiliates for marketing.

## Changes

We may update these terms; the date at the top shows the latest version.

## Contact

Ryan Robitaille dba Data Rabbit (sole proprietorship), Merritt Island, Florida · [ryan@datarabbit.com](mailto:ryan@datarabbit.com) · [(321) 328-0834](tel:+13213280834)

© 2026 Data Rabbit · Merritt Island, FL
[Data Rabbit home](https://datarabbit.com/) · [Callie](https://datarabbit.com/callie/) · [SMS consent & opt-in](https://datarabbit.com/sms/) · [Privacy](https://datarabbit.com/privacy/) · [Terms](https://datarabbit.com/terms/)
[ryan@datarabbit.com](mailto:ryan@datarabbit.com) · [(321) 328-0834](tel:+13213280834)